Oracle Communications Convergent Charging and Policy: An Executive Overview

The rise in smartphone and tablet usage, coupled with increasing data speeds, both mobile and fixed, is contributing to a geometric increase in the consumption of data services, enabling the so-called customer “Digital Lifestyle”. However, a corresponding decrease in traditional voice and text services has left communications service providers in a real bind. Even with the increase in data usage consumption, service provider revenues from data service usage has not kept pace. Faced with enormous costs resulting from IP network build outs, and the potential “threat” of over-the-top (OTT) providers getting a free ride on those networks, service providers must deploy customer-centric strategies to increase revenues and boost the bottom
line.

Customer-centric strategies to boost revenues involve attainment of customers, retention of customers, and most importantly influencing customer spend – or gaining a larger share of the customer wallet. Convergent charging and policy systems that bridge network and IT functions are key for a communications service provider (CSP) to accomplish those customer-centric
strategies. Specifically CSPs must accomplish excellence in three main areas: product differentiation, customer engagement and operational efficiency, which are areas of focus that are addressed by the Oracle Convergent Charging and Policy solution.

The Oracle Communications Convergent Charging and Policy solution is the only solution that enables CSPs to combine business and network policies to rapidly launch innovative offers and empower customers to personalize and control their usage experience, accelerating service monetization at a predictable cost of ownership.

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By Mollie Lloyd

Welcome to DeviceHub by Cellpak

 

cellpakDeviceHub is an end-to-end solution that makes it possible for any brand to retail mobile devices, SIM cards and related products such as mobile accessories.  Devicehub facilitates both online and bricks and mortar sales.

For our partners, DeviceHub offers the opportunity to create a value-added service for their customers while benefiting from an additional revenue stream.  We support a wide variety of businesses and organisations who wish to easily operate in the mobile technology space, both in the UK and Europe.

Our highly specialised multi-faceted operation combines a complete inventory and logistics solution with a white-label multi-channel retail and ERP software platform.

The fully managed DeviceHub service delivers expert device sourcing, multi-component kitting, tailored packaging, virtual warehousing, fulfilment, distribution and logistics.  A highly robust and efficient operation built on the knowledge and experience gained from over a decade supporting businesses in the mobile arena.

This is combined with a fully integrated technical platform that allows us to quickly build and launch partner-branded websites whilst managing orders, commissions and inventory in the background, and providing comprehensive management reporting.

About us

We are an ISO9001 and ISO14001 accredited business that strives to build strong multi-channel partnerships with MNOs, MVNOs, tech businesses and independent dealers through our continually reviewed, renewed and extended portfolio of tailored services.

We operate from a purpose built UK Distribution Centre, situated on the London/Essex border within 5 minutes of the M25, junction 26; an enviable location with direct access to all major transport links to London and the rest of the UK, as well as Europe.

We package, store and ship many millions of pounds-worth of products every year on behalf of our Manufacturer, Network and Retail partners, via our Road, Air and Sea distribution, logistics and forwarding services.

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By Mollie Lloyd